Returns & Exchanges
At Sugarboo & Co., we want you to love your treasures as much as we do, which is why we offer a 30-day window for returns on most items. Please ensure all items are in their original condition and packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer care team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Carefully pack the items in their original shipping box or a sturdy alternative, ensuring fragile home decor is well-protected with bubble wrap or paper.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 7-10 business days.
